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How can we help you?

Do you wish to return a product?

Return a product for a full refund within 100 days from your purchase

Is your product not working?

Receive help with repair/replacing a defect/faulty product

Has the warranty of your product expired?

Receive a 35% discount on a newer model of your product, by using our recycle-program Reflow

Order & Deliveries

The most commonly asked questions regarding orders and deliveries

Maintenance & Service

100 Days free return

  • 100 days free return

Warranty

  • My product has stopped working. What do I do?

Expired Warranty

  • Reflow

Products

Flowgun

  • Massage gun for calf pain?
  • Massage gun for the lumbar spine?
  • Which attachment should I use?
  • Massage gun after workout?
  • What is a massage gun?
  • Massage gun for horses?
See all 22 articles

Flowpillow

  • Massage pillow for the back?
  • Massage pillow with infrared heat?
  • Massage pillow for the neck?
  • Wireless massage pillow?
  • Massage pillow for the lumbar spine?
  • Flowpillow is too intense!
See all 13 articles

Flowfeet

  • Foot massage benefits?
  • What is foot massage good for?
  • Foot massage treatment?
  • Foot massage every day?
  • Foot massage, why?
  • Can I wash the exchangeable fabric innards on Flowfeet?

Orders

Placing an order

  • Where can I buy Flowlife products?

Order-questions

  • Was my purchase processed successfully?
  • Delivery information/Wrong order information

Delivery information

  • I have not received a tracking number
  • Has my order been sent?
  • Will my package arrive in time?
  • When does my package arrive?
  • Warranty errands

Delivery options

  • Delivery

Problems with delivery

  • Uncollected package
  • My delivery has disappeared

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